Terms and conditions governing the use of Firstview services
FIRSTVIEW TECHNOLOGY AND CONSULTING INC.
TERMS OF SERVICE
Last Updated: April 6, 2026
These Terms of Service ("Terms," "Agreement") constitute a legally binding agreement between you ("you," "your," "User") and Firstview Technology and Consulting Inc. ("Firstview," "we," "us," "our") governing your access to and use of the Firstview platform, website, applications, and related services (collectively, the "Services").
By creating an account, accessing, or using any part of the Services, you acknowledge that you have read, understood, and agree to be bound by these Terms. If you are using the Services on behalf of a company, organization, or other legal entity ("Organization"), you represent and warrant that you are authorized to bind that Organization to these Terms, and "you" and "your" refer to both you individually and the Organization.
If you do not agree to these Terms, you must not access or use the Services.
Firstview provides an AI-powered hiring and recruitment automation platform that includes, but is not limited to:
The specific features available to you depend on your subscription plan. Firstview reserves the right to modify, suspend, or discontinue any aspect of the Services at any time, with or without notice.
To use the Services, you must:
If you are accepting these Terms on behalf of an Organization, you represent that you have authority to bind the Organization and that the Organization agrees to be responsible for your use of the Services.
To access the Services, you must create an account by providing accurate, current, and complete information. You agree to update your account information promptly if it changes.
You are responsible for maintaining the confidentiality of your account credentials (including passwords and API keys). You must immediately notify Firstview at [email protected] of any unauthorized access to or use of your account. Firstview is not liable for any loss or damage arising from your failure to protect your account credentials.
Each individual may maintain only one Firstview account. You may not share your account credentials with any other person or allow others to access the Services through your account.
Firstview offers various subscription plans with different features, limits, and pricing. Details of current plans are available on our website or through our sales team. Firstview reserves the right to modify pricing with at least 30 days' prior notice.
By subscribing to a paid plan, you authorize Firstview (or our third-party payment processor) to charge the applicable fees to your designated payment method. All fees are stated in the currency specified at the time of purchase. You are responsible for all applicable taxes.
All fees are non-refundable except as required by applicable law or as otherwise expressly stated in a specific offer or agreement. If you believe you are entitled to a refund, contact us at [email protected].
You may use the Services only for their intended purpose: to manage your organization's hiring and recruitment processes. You agree to comply with all applicable laws, regulations, and these Terms.
You agree not to, and will not permit any user under your account to:
Firstview reserves the right to investigate and take appropriate action against any violation of this section, including suspending or terminating your account, removing content, and reporting to law enforcement authorities.
The Services use artificial intelligence and machine learning to generate interview questions, transcribe interviews, evaluate candidates, score CVs, and produce assessment reports. AI-generated outputs are provided as decision-support tools and should not be the sole basis for any employment decision.
While Firstview strives to provide accurate and useful AI-generated outputs, we do not guarantee the accuracy, completeness, or reliability of any AI-generated content. You are responsible for reviewing all AI outputs and making your own independent hiring decisions.
You agree to maintain meaningful human oversight of all hiring decisions made using the Services. The Services are designed to assist, not replace, human judgment in employment decisions.
Firstview is committed to developing fair and unbiased AI systems. However, no AI system is perfectly free from bias. You acknowledge this limitation and agree to monitor for and address any potential bias in your use of the Services.
Firstview may use aggregated, de-identified data to train and improve its AI models. We do not use your identifiable candidate interview recordings or assessment data to train AI models for other customers without your consent.
The Services, including all software, technology, algorithms, models, user interfaces, designs, trademarks, logos, and documentation, are owned by Firstview or its licensors and are protected by intellectual property laws. These Terms grant you no ownership rights in the Services.
Subject to your compliance with these Terms, Firstview grants you a limited, non-exclusive, non-transferable, non-sublicensable, revocable license to access and use the Services during your subscription term, solely for your internal business purposes.
You retain ownership of all content, data, and materials that you upload, submit, or transmit through the Services ("Your Content"). By using the Services, you grant Firstview a worldwide, non-exclusive, royalty-free license to use, host, store, process, and display Your Content solely as necessary to provide and improve the Services.
If you are an employer or recruiter, you represent and warrant that you have all necessary rights, consents, and authorizations to upload and process candidate data through the Services, in compliance with applicable data protection and employment laws.
If you provide Firstview with suggestions, ideas, or other feedback about the Services ("Feedback"), you grant Firstview an unrestricted, irrevocable, perpetual, royalty-free license to use such Feedback for any purpose without obligation or compensation to you.
Our collection, use, and sharing of personal information is governed by our Privacy Policy, which is incorporated into these Terms by reference.
To the extent that Firstview processes personal data on your behalf as a data processor, the parties agree to enter into a Data Processing Agreement ("DPA") as required by applicable data protection laws.
You are responsible for ensuring that your use of the Services complies with all applicable data protection laws, including obtaining all necessary consents from candidates before collecting, processing, or sharing their personal data through the Services.
Firstview implements appropriate technical and organizational measures to protect data processed through the Services. However, no method of transmission over the Internet or electronic storage is completely secure, and Firstview cannot guarantee absolute security.
The Services may integrate with or contain links to third-party services, websites, or applications (e.g., Applicant Tracking Systems, LinkedIn, WhatsApp, payment processors). Firstview is not responsible for the availability, accuracy, content, or practices of any third-party services.
Your use of any third-party service is governed by the terms and conditions of that third-party service. Firstview is not a party to any agreement between you and a third-party provider.
Inclusion of links to or integration with third-party services does not constitute an endorsement by Firstview.
Each party may have access to confidential information of the other party in connection with these Terms. "Confidential Information" means all information disclosed by one party to the other that is designated as confidential or that reasonably should be understood to be confidential given the nature of the information and the circumstances of disclosure.
Each party agrees to: (a) protect the other party's Confidential Information using at least the same degree of care it uses for its own confidential information; (b) not disclose Confidential Information to any third party except as necessary to perform under these Terms and subject to confidentiality obligations; and (c) use Confidential Information only for the purposes contemplated by these Terms.
Confidential Information does not include information that: (a) is or becomes publicly available without breach of these Terms; (b) was already known to the receiving party before disclosure; (c) is received from a third party without confidentiality restrictions; or (d) is independently developed by the receiving party.
TO THE MAXIMUM EXTENT PERMITTED BY APPLICABLE LAW, THE SERVICES ARE PROVIDED "AS IS" AND "AS AVAILABLE" WITHOUT WARRANTIES OF ANY KIND, WHETHER EXPRESS, IMPLIED, STATUTORY, OR OTHERWISE. FIRSTVIEW DISCLAIMS ALL WARRANTIES, INCLUDING ANY IMPLIED WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, TITLE, AND NON-INFRINGEMENT.
FIRSTVIEW DOES NOT WARRANT THAT: (A) THE SERVICES WILL BE UNINTERRUPTED, ERROR-FREE, OR SECURE; (B) ANY DEFECTS WILL BE CORRECTED; (C) THE SERVICES OR THE SERVERS THAT MAKE THEM AVAILABLE ARE FREE OF VIRUSES OR OTHER HARMFUL COMPONENTS; OR (D) THE AI-GENERATED OUTPUTS WILL BE ACCURATE, COMPLETE, OR SUITABLE FOR ANY PARTICULAR PURPOSE.
YOU ACKNOWLEDGE THAT FIRSTVIEW IS NOT AN EMPLOYMENT AGENCY AND MAKES NO REPRESENTATIONS OR WARRANTIES REGARDING THE SUITABILITY OF ANY CANDIDATE OR THE OUTCOME OF ANY HIRING DECISION.
TO THE MAXIMUM EXTENT PERMITTED BY APPLICABLE LAW:
SOME JURISDICTIONS DO NOT ALLOW THE EXCLUSION OR LIMITATION OF CERTAIN DAMAGES. IN SUCH JURISDICTIONS, FIRSTVIEW'S LIABILITY SHALL BE LIMITED TO THE FULLEST EXTENT PERMITTED BY LAW.
You agree to indemnify, defend, and hold harmless Firstview and its affiliates, directors, officers, employees, and agents from and against any third-party claims, losses, damages, liabilities, and expenses (including reasonable attorneys' fees) arising out of or related to:
These Terms are effective from the date you first access or use the Services and continue until terminated by either party.
You may terminate your account at any time through your account settings or by contacting us at [email protected]. Termination does not entitle you to a refund of any fees already paid, except as required by applicable law.
Firstview may suspend or terminate your access to the Services at any time, with or without cause, including if: (a) you breach these Terms; (b) your account is inactive for an extended period; (c) we are required to do so by law; or (d) we discontinue the Services. Where possible, we will provide reasonable notice before termination.
Upon termination: (a) your right to access and use the Services immediately ceases; (b) you must cease all use of the Services; (c) Firstview may delete your data in accordance with our data retention policies and applicable law. You may request an export of your data before termination.
The following sections survive termination: Sections 7 (AI and Automated Decision-Making, to the extent of disclaimers), 8 (Intellectual Property), 11 (Confidentiality), 12 (Disclaimer of Warranties), 13 (Limitation of Liability), 14 (Indemnification), 16 (Governing Law and Dispute Resolution), and 17 (General Provisions).
These Terms are governed by and construed in accordance with the laws of the State of Delaware, United States of America, without regard to its conflict of laws principles, to the extent you are a U.S.-based user.
For users located outside the United States, these Terms are governed by the laws of the Republic of Turkey, without regard to its conflict of laws principles.
Any dispute arising out of or relating to these Terms or the Services shall first be attempted to be resolved through good-faith negotiation between the parties for a period of thirty (30) days following written notice of the dispute.
If the dispute cannot be resolved through negotiation:
TO THE MAXIMUM EXTENT PERMITTED BY APPLICABLE LAW, YOU AGREE THAT ANY DISPUTE RESOLUTION PROCEEDINGS WILL BE CONDUCTED ONLY ON AN INDIVIDUAL BASIS AND NOT IN A CLASS, CONSOLIDATED, OR REPRESENTATIVE ACTION.
These Terms, together with the Privacy Policy, any applicable DPA, and any Order Forms or subscription agreements, constitute the entire agreement between you and Firstview regarding the Services and supersede all prior agreements and understandings.
Firstview may modify these Terms at any time by posting the updated Terms on our website. Material changes will be communicated to you via email or through the Services at least 30 days before they take effect. Your continued use of the Services after the effective date of any changes constitutes your acceptance of the updated Terms. If you do not agree, you must stop using the Services.
If any provision of these Terms is found to be unenforceable or invalid by a court of competent jurisdiction, that provision shall be modified to the minimum extent necessary to make it enforceable, and the remaining provisions shall continue in full force and effect.
Firstview's failure to enforce any right or provision of these Terms shall not constitute a waiver of that right or provision.
You may not assign or transfer these Terms or your rights under them without Firstview's prior written consent. Firstview may assign these Terms without restriction, including in connection with a merger, acquisition, or sale of assets.
Neither party shall be liable for any failure or delay in performance arising out of causes beyond its reasonable control, including natural disasters, war, terrorism, government actions, labor disputes, internet disruptions, power outages, or pandemics.
Notices to Firstview must be sent by email to [email protected]. Notices to you will be sent to the email address associated with your account.
These Terms do not create any third-party beneficiary rights in any individual or entity that is not a party to these Terms.
You agree to comply with all applicable export control and trade sanctions laws and regulations. You shall not use the Services in any country or region that is subject to comprehensive U.S. or international sanctions.
If you have any questions about these Terms of Service, please contact us:
Firstview Technology and Consulting Inc.